Who Sells the Shovels? The Supplier Who Wins Without Playing

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Business is like the game of Poker

Every poker room has one man who makes money on every hand without ever holding a card. He owns the room. While the players rise and fall on luck and nerve, he collects his share of every pot, calm as a banker, and goes home a winner on the nights when every single player lost. Business has the same figure, and he is easy to overlook because he never appears in the dramatic stories. He is the supplier — the man who sells the players what they need to play. In every boom this book describes, he was quietly there first, and he is usually there after the boom is gone.

The classic portrait comes from the California gold rush of 1849. Tens of thousands of men rushed west with a single plan: stake a claim, dig, and get rich. Most of them dug all summer and went home with nothing but the experience. But a few men in that same territory made fortunes that dwarfed the miners’ — and they made them without panning a single creek. Samuel Brannan, often called California’s first millionaire, got rich selling picks, shovels, and pans to the miners at prices the miners had no choice but to pay; he famously publicized the discovery — not from love of geology, but because every new believer was another customer. Levi Strauss sold the miners pants that would not tear. Wells Fargo sold them a safe place to keep the gold and a way to send it home. The miners took the risk. The shovel sellers took the certainty.

Notice what the supplier’s position actually is. He does not need to know which claim will pay, which miner is skilled, or whether gold is found at all. He wins on volume, not on outcomes. A thousand miners each needing tools is a better business than one miner who might strike it rich, because a thousand small certainties beat one large maybe. His profit does not depend on being right about the future. It depends only on other people believing in it — and there are always more believers than winners.

The pattern has never stopped repeating; only the shovels change. In the personal computer boom, the manufacturers fought each other to exhaustion while the maker of the operating system and the maker of the chips collected from nearly every machine sold. In the age of internet startups, young companies burned fortunes renting the servers and software their applications ran on — and the rent got paid whether the startup lived or died. Every gold rush in this book has its Levi Strauss. He is simply harder to write songs about.

I saw the same figure for years at the small scale of real estate development, and he taught me more than most developers did. When builders in a growing town are competing furiously — bidding land up, poaching each other’s crews, racing to finish first — ask who is certain to be paid. The lumber yard is paid on every house, whoever builds it. The title company is paid on every sale, whoever wins it. The surveyor, the concrete man, the fellow who rents the equipment: each of them collects in good markets and survives the bad ones better than the builders, because their income comes from the activity of the game rather than the outcome of any one hand. Some of the steadiest businessmen I ever knew never built a thing. They supplied the men who did.

None of this means supplying is easy, or that the supplier holds no risk. He can overstock before a bust and be left holding a warehouse of shovels nobody needs. His edge is narrower per sale than the winner’s jackpot. But his risk is of a different and kinder species: he is betting that the game will be played, not that a particular player will win it. In poker terms, he has traded the chance to win the tournament for a share of every pot — and over a long career, that trade is very often the richer one.

Here is the takeaway. The next time a boom arrives in your industry — and one always does — resist the instinct to ask only how you can play in it. Ask the second question, the supplier’s question: what will every player in this rush need to buy, repeatedly, whether they succeed or fail, and who is selling it to them? Then ask whether that seller could be you, or whether some part of what you already do could be sold to all the players instead of wagered against them. The miners are remembered. The shovel sellers got paid. At the Big Table, the surest seat is not always in the game. Sometimes it is the one supplying the game.

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Author: timothymccandless

I have spent most of my professional life helping people who were being taken advantage of by systems they did not fully understand.

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